FAQ

  • Please remove food from dishware and rinse. Return items to the containers that they were delivered.

  • A Rental Connection offers clients with existing orders a 24 hour/7 days a week on-call service. If a problem arises, please call 818-585-3144.

  • It is never to early to place your order and reserve your rental needs. A Rental Connection strongly recommends you place your order as soon as possible to guarantee availability. Product counts can be adjusted as your event date approaches.

  • A heater will cover a 6’-10’ diameter for approximately 6-8 hours at full rate.

  • A cocktail party usually requires 3 glasses per person.

  • Count on 9 sq. ft. per couple dancing.

  • It is safe to say that row seating will require 7-10 sq. ft. per person.

  • A served meal may require less space, but figure 18-20 sq. ft. per person.

  • A cocktail party usually requires 10-12 sq. ft. per person.

  • Permits are required by law for most tents exceeding a certain size. The requirements vary depending on what city you are in. A Rental Connection offers a service to handle all required permitting.

  • A Rental Connection offers a wide range of tent styles and sizes, ranging from 6’x6’ to 100’x200’. At no additional cost, A Rental Connection Consultant can meet you at your home or event location to help determine what you need.

  • A Rental Connection’s Will Call hours are Monday through Friday, 8:30AM to 3:00PM.

  • Normal delivery hours are 7:30AM to 5PM, Monday through Saturday. Deliveries and pick-ups can be scheduled 24 hours a day at additional cost.

  • A Rental Connection offers a solid delivery service. Fees are based on timing, location, and difficulty of installation. For most areas, delivery services require a $300 minimum rental order. Delivery includes the set up of heavy equipment (canopies, lighting, dance floor, tables and chairs) at no additional charge. Linens, china, flatware, & glassware will be left stacked close to point of use.

    For a quote, please call our Customer Service personnel toll-free at (800) 392-6326, or locally at (805) 876-0020. You may also request information using our online form.

  • A Rental Connection is open Monday through Friday, from 8:30AM to 4PM. We suggest calling ahead to set up a meeting.

  • Yes. A Rental Connection has a showroom located at 5397 N Commerce Ave. Moorpark, CA 93021. Please call to schedule an appointment to visit our showroom to look at samples for your next event.

  • Here is our downloadable form.